{"id":68,"date":"2023-11-07T17:56:41","date_gmt":"2023-11-07T20:56:41","guid":{"rendered":"https:\/\/portal.speedmais.com.br\/anac\/?page_id=68"},"modified":"2024-07-17T15:50:47","modified_gmt":"2024-07-17T18:50:47","slug":"cta","status":"publish","type":"page","link":"https:\/\/portal.speedmais.com.br\/anac\/procedimentos\/cta\/","title":{"rendered":"CTA"},"content":{"rendered":"\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-7a4a2e60-5ccc-4b0d-918f-e427f7ea8419\" href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-001-Acompanhamento-de-Manifestacao.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">CTA-001-Acompanhamento-de-Manifesta\u00e7\u00e3o<\/a><a href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-001-Acompanhamento-de-Manifestacao.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-7a4a2e60-5ccc-4b0d-918f-e427f7ea8419\">Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-b68ef36b-773a-43b9-bc31-cfdf044eca00\" href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-002-Engano-Ligacao-Interrompida-Ligacao-muda-Trote.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">CTA-002-Engano-Liga\u00e7\u00e3o-Interrompida-Liga\u00e7\u00e3o-muda-Trote<\/a><a href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-002-Engano-Ligacao-Interrompida-Ligacao-muda-Trote.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-b68ef36b-773a-43b9-bc31-cfdf044eca00\">Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-8555d501-fcd0-4ea0-b58b-d0a59f4f0844\" href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-003-Manifestacao-Repetida.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">CTA-003-Manifesta\u00e7\u00e3o-Repetida<\/a><a href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-003-Manifestacao-Repetida.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-8555d501-fcd0-4ea0-b58b-d0a59f4f0844\">Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-4a0e64b6-c3e9-44bf-b588-8934156704ab\" href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-004-Mensagem-de-erro-nos-sistemas-ANAC.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">CTA-004-Mensagem-de-erro-nos-sistemas-ANAC<\/a><a href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-004-Mensagem-de-erro-nos-sistemas-ANAC.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-4a0e64b6-c3e9-44bf-b588-8934156704ab\">Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-411818d0-be16-4ff3-823b-484032fd1e94\" href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-005-IST-\u2013-Usuario-nao-quis-registrar-manifestacao.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">CTA-005-IST-\u2013-Usu\u00e1rio-n\u00e3o-quis-registrar-manifesta\u00e7\u00e3o<\/a><a href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-005-IST-\u2013-Usuario-nao-quis-registrar-manifestacao.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-411818d0-be16-4ff3-823b-484032fd1e94\">Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-61e330a9-5341-4617-98a7-90aa99e32d6f\" href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-006-Usuario-nao-concorda-com-resposta-da-manifestacao.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">CTA-006-Usu\u00e1rio-n\u00e3o-concorda-com-resposta-da-manifesta\u00e7\u00e3o<\/a><a href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-006-Usuario-nao-concorda-com-resposta-da-manifestacao.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-61e330a9-5341-4617-98a7-90aa99e32d6f\">Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-dfb3a569-7ee1-481c-846b-0596c5c2ba22\" href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-007-DENUNCIA-PROCEDIMENTO-PARA-REGISTRO.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">CTA-007-DENUNCIA-PROCEDIMENTO-PARA-REGISTRO<\/a><a href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-007-DENUNCIA-PROCEDIMENTO-PARA-REGISTRO.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-dfb3a569-7ee1-481c-846b-0596c5c2ba22\">Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-b7435793-e1ea-4d9c-8317-676045a34736\" href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-008-COMUNICACAO-DE-ACIDENTE-AEREO.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">CTA-008-COMUNICA\u00c7\u00c3O-DE-ACIDENTE-A\u00c9REO<\/a><a href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-008-COMUNICACAO-DE-ACIDENTE-AEREO.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-b7435793-e1ea-4d9c-8317-676045a34736\">Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-89975668-2a15-4b60-888b-c6988401dd44\" href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-012-PLANO-DE-CONTINGENCIA-INDISPONIBILIDADE-FALE-COM-A-ANAC.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">CTA-012-PLANO-DE-CONTINGENCIA-INDISPONIBILIDADE-FALE-COM-A-ANAC<\/a><a href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-012-PLANO-DE-CONTINGENCIA-INDISPONIBILIDADE-FALE-COM-A-ANAC.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-89975668-2a15-4b60-888b-c6988401dd44\">Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-1165be41-2084-4a89-91fe-2990a5cc6b08\" href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2024\/07\/CTA-009-BASE-PARA-ENCAMINHAMENTO-DE-MANIFESTACAO-3.pdf\">CTA-009-BASE-PARA-ENCAMINHAMENTO-DE-MANIFESTACAO-3<\/a><a href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2024\/07\/CTA-009-BASE-PARA-ENCAMINHAMENTO-DE-MANIFESTACAO-3.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-1165be41-2084-4a89-91fe-2990a5cc6b08\">Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-f140abc6-914f-4481-b350-6cec81bee13d\" href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/COMPARATIVO-DE-ASSUNTOS-TRATADOS-PELA-SAR-SPO-SFI-E-SPL.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">CTA &#8211; 009- 2COMPARATIVO-DE-ASSUNTOS-TRATADOS-PELA-SAR-SPO-SFI-E-SPL<\/a><a href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/COMPARATIVO-DE-ASSUNTOS-TRATADOS-PELA-SAR-SPO-SFI-E-SPL.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-f140abc6-914f-4481-b350-6cec81bee13d\">Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-f1b0d24b-d975-4fe6-8011-18a22198b532\" href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/Palavras-chave-para-encaminhamento.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">CTA &#8211; 009- 3 Palavras-chave-para-encaminhamento<\/a><a href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/Palavras-chave-para-encaminhamento.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-f1b0d24b-d975-4fe6-8011-18a22198b532\">Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-8609db4b-70b3-4649-80ac-133f8d55e3dc\" href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-011-SCRIPT-OPERACAO-ANAC-163.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">CTA-011-SCRIPT-OPERACAO-ANAC-163<\/a><a href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/CTA-011-SCRIPT-OPERACAO-ANAC-163.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-8609db4b-70b3-4649-80ac-133f8d55e3dc\">Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-4ff663df-bf6d-491f-85fc-3a82669d02b8\" href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/Script-Operacao-ANAC-v13-ATUALIZADO-rev.pdf\">CTA-011 &#8211; 01Script-Operacao-ANAC-v13-ATUALIZADO-rev<\/a><a href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/Script-Operacao-ANAC-v13-ATUALIZADO-rev.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-4ff663df-bf6d-491f-85fc-3a82669d02b8\">Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-e8931b65-e3d5-433a-82c7-ed0aca9b00df\" href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/Mensagens-pre-definidas-chat-2.1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">CTA-011-2 Mensagens-pre-definidas-chat-2.1<\/a><a href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2023\/12\/Mensagens-pre-definidas-chat-2.1.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-e8931b65-e3d5-433a-82c7-ed0aca9b00df\">Baixar<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-7737d7d9-92d0-4133-94a0-8d326bd772cc\" href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2024\/07\/CTA-017-Solicitacao-de-copia-de-atendimento-chat-telefone.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">CTA-017-Solicitacao-de-copia-de-atendimento-chat-telefone<\/a><a href=\"https:\/\/portal.speedmais.com.br\/anac\/wp-content\/uploads\/sites\/35\/2024\/07\/CTA-017-Solicitacao-de-copia-de-atendimento-chat-telefone.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-7737d7d9-92d0-4133-94a0-8d326bd772cc\">Baixar<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":21,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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