{"id":689,"date":"2025-10-31T13:52:46","date_gmt":"2025-10-31T16:52:46","guid":{"rendered":"https:\/\/portal.speedmais.com.br\/anac\/?page_id=689"},"modified":"2025-11-06T11:03:28","modified_gmt":"2025-11-06T14:03:28","slug":"personagem-h","status":"publish","type":"page","link":"https:\/\/portal.speedmais.com.br\/anac\/contato-ativo-sac\/personagem-h\/","title":{"rendered":"Personagem H"},"content":{"rendered":"\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f709-o1\" lang=\"pt-BR\" dir=\"ltr\" data-wpcf7-id=\"709\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/anac\/wp-json\/wp\/v2\/pages\/689#wpcf7-f709-o1\" method=\"post\" class=\"wpcf7-form init cf7skins cf7s-default\" aria-label=\"Formul\u00e1rios de contato\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"709\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.3\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_BR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f709-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:709,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false}}\" \/><input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.3\" \/>\n<\/fieldset>\n<fieldset>\n<fieldset>\n\n<legend><b>Pais viajando com as(os) duas(dois) filhas(os), a(o) mais nova(o) menor de 16 anos, e a(o) mais velha(o) entre 16 e 17 anos completos<\/b><\/legend>\n\n<b>Descri\u00e7\u00e3o:<\/b><br>\n\nJoaquim Silveira Mendon\u00e7a. Homem adulto, nascido em 28\/09\/1979. Joaquim pretende viajar de f\u00e9rias DENTRO DO BRASIL com sua fam\u00edlia, especificamente sua esposa e seus dois filhos, La\u00eds Fonseca Mendon\u00e7a, de 17 anos, nascida em 26\/06\/2008, e Pedro Fonseca Mendon\u00e7a, de 15 anos, nascido em 15\/04\/2010. Joaquim e fam\u00edlia ainda n\u00e3o escolheram o destino das f\u00e9rias.\n\n<br>\n<b>Caracter\u00edsticas comuns:<\/b><br>\n\n1. Todos moram na mesma cidade onde se encontra o Call Center da ANAC.<br>\n2. Todos desejam comprar as passagens pelo site da empresa e est\u00e3o ligando para tirar d\u00favidas. Nenhum deles pretende comprar as passagens por telefone.\n\n\n<\/fieldset>\n\n<fieldset>\n \n           <legend><b>Registro<\/b><\/legend>\n\t<ol>\n        <li><label for=''> Colaborador: <em class=\"cf7s-reqd\">*<\/em> <\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"colaborador\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"colaborador\" \/><\/span><\/li>\n        <li><label for=''> Companhia A\u00e9rea: <\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"include_blank\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"include_blank\"><option value=\"AZUL\">AZUL<\/option><option value=\"GOL\">GOL<\/option><\/select><\/span><\/li>\n        <li><label for=''> Protocolo de Atendimento: <em class=\"cf7s-reqd\">*<\/em> <\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"protocolo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"protocolo\" \/><\/span><\/li>\n        <li><label for=''> Data: <em class=\"cf7s-reqd\">*<\/em> <\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"data_chamada\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"data_chamada\" \/><\/span> <\/li>\n        <li> Hor\u00e1rio de In\u00edcio da chamada: <input  id=\"horain\" type=\"time\" name=\"horain\" > <\/li>\n        <li> Hor\u00e1rio de In\u00edcio da espera pelo atendimento humano: <input  id=\"horahumano\" type=\"time\" name=\"horahumano\" > <\/li>\n        <li> Hor\u00e1rio de In\u00edcio do atendimento humano: <input  id=\"horainih\" type=\"time\" name=\"horainih\" > <\/li>\n        <li> Hor\u00e1rio do Fim da chamada: <input  id=\"horafim\" type=\"time\" name=\"horafim\" > <\/li>\n<li><label for=''> Todo o atendimento humano foi realizado por apenas uma pessoa?: <\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"uma_pessoa\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"uma_pessoa\"><option value=\"\">&#8212;Escolha uma op\u00e7\u00e3o&#8212;<\/option><option value=\"Sim\">Sim<\/option><option value=\"N\u00e3o\">N\u00e3o<\/option><\/select><\/span><\/li> Obs: Responder \"N\u00e3o\" caso o primeiro atendente tenha repassado para uma segunda pessoa.\n\n\n        <\/ol>\n<\/fieldset>\n\n<fieldset>\n  <legend><b>2. Existe desconto no pre\u00e7o da passagem de algum dos meus filhos?<\/b><\/legend>\n  <ul>\n\n    <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"q2_nao_sabe\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"q2_nao_sabe[]\" value=\"N\u00e3o sabe informar.\" \/><span class=\"wpcf7-list-item-label\">N\u00e3o sabe informar.<\/span><\/span><\/span><\/span><\/li>\n\n    <li><span class=\"wpcf7-form-control-wrap\" data-name=\"nao_ha\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"nao_ha[]\" value=\"N\u00e3o h\u00e1 desconto no valor da passagem.\" \/><span class=\"wpcf7-list-item-label\">N\u00e3o h\u00e1 desconto no valor da passagem.<\/span><\/span><\/span><\/span>\n      <em>At\u00e9 que idade crian\u00e7a tem desconto na passagem a\u00e9rea?<\/em>\n      <ul style=\"margin-left: 25px;\">\n        <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"idade_nao_sabe\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"idade_nao_sabe[]\" value=\"N\u00e3o sabe informar.\" \/><span class=\"wpcf7-list-item-label\">N\u00e3o sabe informar.<\/span><\/span><\/span><\/span><\/li>\n        <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"idade_sabe\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"idade_sabe[]\" value=\"Sabe informar que descontos s\u00f3 s\u00e3o v\u00e1lidos para menores de 02 anos.\" \/><span class=\"wpcf7-list-item-label\">Sabe informar que descontos s\u00f3 s\u00e3o v\u00e1lidos para menores de 02 anos.<\/span><\/span><\/span><\/span><\/li>\n      <\/ul>\n    <\/li>\n\n    <li><span class=\"wpcf7-form-control-wrap\" data-name=\"ha_desconto\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"ha_desconto[]\" value=\"H\u00e1 desconto no valor da passagem (informar desconto no campo livre).\" \/><span class=\"wpcf7-list-item-label\">H\u00e1 desconto no valor da passagem (informar desconto no campo livre).<\/span><\/span><\/span><\/span><br>\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"desconto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Escrever aqui\" value=\"\" type=\"text\" name=\"desconto\" \/><\/span>\n    <\/li>\n\n    <li><span class=\"wpcf7-form-control-wrap\" data-name=\"q2_nenhuma\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"q2_nenhuma[]\" value=\"Nenhuma das anteriores (campo livre).\" \/><span class=\"wpcf7-list-item-label\">Nenhuma das anteriores (campo livre).<\/span><\/span><\/span><\/span><br>\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"q2_nenhuma_text\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Escrever aqui\" value=\"\" type=\"text\" name=\"q2_nenhuma_text\" \/><\/span>\n    <\/li>\n\n  <\/ul>\n<\/fieldset>\n\n\n<fieldset>\n  <legend><b>3. Para meus filhos embarcarem no avi\u00e3o (La\u00eds - 17 anos e Pedro - 15 anos), que documentos de identifica\u00e7\u00e3o s\u00e3o aceitos?<\/b><\/legend>\n  <ul>\n\n    <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"nao_sabe_doc\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"nao_sabe_doc[]\" value=\"N\u00e3o sabe informar.\" \/><span class=\"wpcf7-list-item-label\">N\u00e3o sabe informar.<\/span><\/span><\/span><\/span><\/li>\n\n    <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"doc_aceitos\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"doc_aceitos[]\" value=\"Documentos aceitos:\" \/><span class=\"wpcf7-list-item-label\">Documentos aceitos:<\/span><\/span><\/span><\/span><\/li>\n\n    <ul style=\"margin-left: 25px;\">\n      Maiores de 12 anos <b>(escolhas m\u00faltiplas):<\/b>\n      <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"certidao_maior\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"certidao_maior[]\" value=\"Certid\u00e3o de Nascimento (original ou c\u00f3pia autenticada).\" \/><span class=\"wpcf7-list-item-label\">Certid\u00e3o de Nascimento (original ou c\u00f3pia autenticada).<\/span><\/span><\/span><\/span><\/li>\n      <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"rg_maior\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"rg_maior[]\" value=\"RG.\" \/><span class=\"wpcf7-list-item-label\">RG.<\/span><\/span><\/span><\/span><\/li>\n      <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"cin_maior\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"cin_maior[]\" value=\"CIN - nova Carteira de Identidade Nacional.\" \/><span class=\"wpcf7-list-item-label\">CIN - nova Carteira de Identidade Nacional.<\/span><\/span><\/span><\/span><\/li>\n      <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"passaporte_maior\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"passaporte_maior[]\" value=\"Passaporte dentro da validade.\" \/><span class=\"wpcf7-list-item-label\">Passaporte dentro da validade.<\/span><\/span><\/span><\/span><\/li>\n    <\/ul>\n\n    <li><span class=\"wpcf7-form-control-wrap\" data-name=\"nenhuma_doc\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"nenhuma_doc[]\" value=\"Nenhuma das anteriores (campo livre).\" \/><span class=\"wpcf7-list-item-label\">Nenhuma das anteriores (campo livre).<\/span><\/span><\/span><\/span><br>\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"campo_doc\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Escrever aqui\" value=\"\" type=\"text\" name=\"campo_doc\" \/><\/span>\n    <\/li>\n\n  <\/ul>\n<\/fieldset>\n\n\n<fieldset>\n  <legend><b>4. Podemos n\u00f3s 4 sentarmos todos juntos (assentos adjacentes) sem custo adicional? \nCaso n\u00e3o, pode cada menor sentar ao lado de cada adulto ou ent\u00e3o as duas crian\u00e7as sentarem ao lado de um \u00fanico adulto sem custo?<\/b><\/legend>\n\n  <ul>\n\n    <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"assento_nao_sabe\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"assento_nao_sabe[]\" value=\"N\u00e3o sabe informar.\" \/><span class=\"wpcf7-list-item-label\">N\u00e3o sabe informar.<\/span><\/span><\/span><\/span><\/li>\n\n    <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"assento_custo\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"assento_custo[]\" value=\"Somente com custo adicional (compra de assentos).\" \/><span class=\"wpcf7-list-item-label\">Somente com custo adicional (compra de assentos).<\/span><\/span><\/span><\/span><\/li>\n\n    <li><span class=\"wpcf7-form-control-wrap\" data-name=\"assento_todos\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"assento_todos[]\" value=\"Sem custo adicional com todos os 4 viajando juntos:\" \/><span class=\"wpcf7-list-item-label\">Sem custo adicional com todos os 4 viajando juntos:<\/span><\/span><\/span><\/span><br>\n\n      <ul style=\"margin-left: 25px;\">\n\n        <li>\u00c9 o cliente ou \u00e9 a empresa a\u00e9rea que define quais ser\u00e3o os assentos gratuitos?\n          <ul style=\"margin-left: 25px;\">\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"define_nao_sabe_todos\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"define_nao_sabe_todos[]\" value=\"N\u00e3o sabe informar.\" \/><span class=\"wpcf7-list-item-label\">N\u00e3o sabe informar.<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"define_cliente_todos\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"define_cliente_todos[]\" value=\"O cliente.\" \/><span class=\"wpcf7-list-item-label\">O cliente.<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"define_empresa_todos\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"define_empresa_todos[]\" value=\"A empresa a\u00e9rea.\" \/><span class=\"wpcf7-list-item-label\">A empresa a\u00e9rea.<\/span><\/span><\/span><\/span><\/li>\n          <\/ul>\n        <\/li>\n\n        <li>Em que momento a marca\u00e7\u00e3o gratuita dos assentos \u00e9 feita (escolhas m\u00faltiplas)?\n          <ul style=\"margin-left: 25px;\">\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"momento_nao_sabe_todos\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"momento_nao_sabe_todos[]\" value=\"N\u00e3o sabe informar.\" \/><span class=\"wpcf7-list-item-label\">N\u00e3o sabe informar.<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"momento_compra_todos\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"momento_compra_todos[]\" value=\"No momento da compra das passagens.\" \/><span class=\"wpcf7-list-item-label\">No momento da compra das passagens.<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"momento_pos_compra_todos\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"momento_pos_compra_todos[]\" value=\"Ap\u00f3s a compra das passagens, entrando-se em contato com a empresa a\u00e9rea (chat, whatsapp ou telefone).\" \/><span class=\"wpcf7-list-item-label\">Ap\u00f3s a compra das passagens, entrando-se em contato com a empresa a\u00e9rea (chat, whatsapp ou telefone).<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"momento_checkin_eletronico_todos\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"momento_checkin_eletronico_todos[]\" value=\"No momento do check-in eletr\u00f4nico (feito pelo site ou app).\" \/><span class=\"wpcf7-list-item-label\">No momento do check-in eletr\u00f4nico (feito pelo site ou app).<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"momento_balcao_todos\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"momento_balcao_todos[]\" value=\"Marca\u00e7\u00e3o \u00e9 feita no dia da viagem, presencialmente, apresentando-se no balc\u00e3o de check-in.\" \/><span class=\"wpcf7-list-item-label\">Marca\u00e7\u00e3o \u00e9 feita no dia da viagem, presencialmente, apresentando-se no balc\u00e3o de check-in.<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"momento_sem_previa_todos\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"momento_sem_previa_todos[]\" value=\"N\u00e3o h\u00e1 marca\u00e7\u00e3o pr\u00e9via dos assentos. A equipe de comiss\u00e1rios far\u00e1 a adequa\u00e7\u00e3o dos assentos j\u00e1 dentro da aeronave.\" \/><span class=\"wpcf7-list-item-label\">N\u00e3o h\u00e1 marca\u00e7\u00e3o pr\u00e9via dos assentos. A equipe de comiss\u00e1rios far\u00e1 a adequa\u00e7\u00e3o dos assentos j\u00e1 dentro da aeronave.<\/span><\/span><\/span><\/span><\/li>\n\n            <li><span class=\"wpcf7-form-control-wrap\" data-name=\"momento_outra_todos\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"momento_outra_todos[]\" value=\"Nenhuma das anteriores (campo livre).\" \/><span class=\"wpcf7-list-item-label\">Nenhuma das anteriores (campo livre).<\/span><\/span><\/span><\/span><br>\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"momento_outra_todos_text\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Escrever aqui\" value=\"\" type=\"text\" name=\"momento_outra_todos_text\" \/><\/span>\n            <\/li>\n          <\/ul>\n        <\/li>\n\n      <\/ul>\n    <\/li>\n\n\n    <li><span class=\"wpcf7-form-control-wrap\" data-name=\"assento_um_adulto\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"assento_um_adulto[]\" value=\"Sem custo adicional com cada menor viajando ao lado de cada adulto, ou ambos os menores viajando ao lado de um \u00fanico adulto, mas sem garantia de que os 4 viajar\u00e3o juntos:\" \/><span class=\"wpcf7-list-item-label\">Sem custo adicional com cada menor viajando ao lado de cada adulto, ou ambos os menores viajando ao lado de um \u00fanico adulto, mas sem garantia de que os 4 viajar\u00e3o juntos:<\/span><\/span><\/span><\/span><br>\n\n      <ul style=\"margin-left: 25px;\">\n\n        <li>\u00c9 o cliente ou \u00e9 a empresa a\u00e9rea que define quais ser\u00e3o os assentos gratuitos?\n          <ul style=\"margin-left: 25px;\">\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"define_nao_sabe_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"define_nao_sabe_um[]\" value=\"N\u00e3o sabe informar.\" \/><span class=\"wpcf7-list-item-label\">N\u00e3o sabe informar.<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"define_cliente_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"define_cliente_um[]\" value=\"O cliente.\" \/><span class=\"wpcf7-list-item-label\">O cliente.<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"define_empresa_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"define_empresa_um[]\" value=\"A empresa a\u00e9rea.\" \/><span class=\"wpcf7-list-item-label\">A empresa a\u00e9rea.<\/span><\/span><\/span><\/span><\/li>\n          <\/ul>\n        <\/li>\n\n        <li>Em que momento a marca\u00e7\u00e3o gratuita dos assentos \u00e9 feita (escolhas m\u00faltiplas)?\n          <ul style=\"margin-left: 25px;\">\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"momento_nao_sabe_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"momento_nao_sabe_um[]\" value=\"N\u00e3o sabe informar.\" \/><span class=\"wpcf7-list-item-label\">N\u00e3o sabe informar.<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"momento_compra_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"momento_compra_um[]\" value=\"No momento da compra das passagens.\" \/><span class=\"wpcf7-list-item-label\">No momento da compra das passagens.<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"momento_pos_compra_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"momento_pos_compra_um[]\" value=\"Ap\u00f3s a compra das passagens, entrando-se em contato com a empresa a\u00e9rea (chat, whatsapp ou telefone).\" \/><span class=\"wpcf7-list-item-label\">Ap\u00f3s a compra das passagens, entrando-se em contato com a empresa a\u00e9rea (chat, whatsapp ou telefone).<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"momento_checkin_eletronico_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"momento_checkin_eletronico_um[]\" value=\"No momento do check-in eletr\u00f4nico (feito pelo site ou app).\" \/><span class=\"wpcf7-list-item-label\">No momento do check-in eletr\u00f4nico (feito pelo site ou app).<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"momento_balcao_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"momento_balcao_um[]\" value=\"Marca\u00e7\u00e3o \u00e9 feita no dia da viagem, presencialmente, apresentando-se no balc\u00e3o de check-in.\" \/><span class=\"wpcf7-list-item-label\">Marca\u00e7\u00e3o \u00e9 feita no dia da viagem, presencialmente, apresentando-se no balc\u00e3o de check-in.<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"momento_sem_previa_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"momento_sem_previa_um[]\" value=\"N\u00e3o h\u00e1 marca\u00e7\u00e3o pr\u00e9via dos assentos. A equipe de comiss\u00e1rios far\u00e1 a adequa\u00e7\u00e3o dos assentos j\u00e1 dentro da aeronave.\" \/><span class=\"wpcf7-list-item-label\">N\u00e3o h\u00e1 marca\u00e7\u00e3o pr\u00e9via dos assentos. A equipe de comiss\u00e1rios far\u00e1 a adequa\u00e7\u00e3o dos assentos j\u00e1 dentro da aeronave.<\/span><\/span><\/span><\/span><\/li>\n\n            <li><span class=\"wpcf7-form-control-wrap\" data-name=\"momento_outra_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"momento_outra_um[]\" value=\"Nenhuma das anteriores (campo livre).\" \/><span class=\"wpcf7-list-item-label\">Nenhuma das anteriores (campo livre).<\/span><\/span><\/span><\/span><br>\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"momento_outra_um_text\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Escrever aqui\" value=\"\" type=\"text\" name=\"momento_outra_um_text\" \/><\/span>\n            <\/li>\n          <\/ul>\n        <\/li>\n\n      <\/ul>\n    <\/li>\n\n<li><span class=\"wpcf7-form-control-wrap\" data-name=\"pt2_assento_um_adulto\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"pt2_assento_um_adulto[]\" value=\"Apenas o menor de 16 anos pode viajar ao lado de um dos adultos. A adolescente com 16 ou 17 anos completos n\u00e3o tem esse direito. Por isso, se a adolescente com 16 ou 17 anos completos quiser viajar ao lado de um dos adultos, ambos ter\u00e3o custo adicional na marca\u00e7\u00e3o dos assentos:\" \/><span class=\"wpcf7-list-item-label\">Apenas o menor de 16 anos pode viajar ao lado de um dos adultos. A adolescente com 16 ou 17 anos completos n\u00e3o tem esse direito. Por isso, se a adolescente com 16 ou 17 anos completos quiser viajar ao lado de um dos adultos, ambos ter\u00e3o custo adicional na marca\u00e7\u00e3o dos assentos:<\/span><\/span><\/span><\/span><br>\n\n      <ul style=\"margin-left: 25px;\">\n\n        <li>Para o menor de 16 anos, juntamente com um dos adultos, \u00e9 o cliente ou \u00e9 a empresa a\u00e9rea que define quais ser\u00e3o os assentos de marca\u00e7\u00e3o gratuita?\n          <ul style=\"margin-left: 25px;\">\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"q2_define_nao_sabe_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"q2_define_nao_sabe_um[]\" value=\"N\u00e3o sabe informar.\" \/><span class=\"wpcf7-list-item-label\">N\u00e3o sabe informar.<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"q2_define_cliente_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"q2_define_cliente_um[]\" value=\"O cliente.\" \/><span class=\"wpcf7-list-item-label\">O cliente.<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"q2_define_empresa_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"q2_define_empresa_um[]\" value=\"A empresa a\u00e9rea.\" \/><span class=\"wpcf7-list-item-label\">A empresa a\u00e9rea.<\/span><\/span><\/span><\/span><\/li>\n          <\/ul>\n        <\/li>\n\n        <li>Em que momento a marca\u00e7\u00e3o gratuita dos assentos \u00e9 feita (escolhas m\u00faltiplas)?\n          <ul style=\"margin-left: 25px;\">\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"q2_momento_nao_sabe_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"q2_momento_nao_sabe_um[]\" value=\"N\u00e3o sabe informar.\" \/><span class=\"wpcf7-list-item-label\">N\u00e3o sabe informar.<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"q2_momento_compra_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"q2_momento_compra_um[]\" value=\"No momento da compra das passagens.\" \/><span class=\"wpcf7-list-item-label\">No momento da compra das passagens.<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"q2_momento_pos_compra_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"q2_momento_pos_compra_um[]\" value=\"Ap\u00f3s a compra das passagens, entrando-se em contato com a empresa a\u00e9rea (chat, whatsapp ou telefone).\" \/><span class=\"wpcf7-list-item-label\">Ap\u00f3s a compra das passagens, entrando-se em contato com a empresa a\u00e9rea (chat, whatsapp ou telefone).<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"q2_momento_checkin_eletronico_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"q2_momento_checkin_eletronico_um[]\" value=\"No momento do check-in eletr\u00f4nico (feito pelo site ou app).\" \/><span class=\"wpcf7-list-item-label\">No momento do check-in eletr\u00f4nico (feito pelo site ou app).<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"q2_momento_balcao_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"q2_momento_balcao_um[]\" value=\"Marca\u00e7\u00e3o \u00e9 feita no dia da viagem, presencialmente, apresentando-se no balc\u00e3o de check-in.\" \/><span class=\"wpcf7-list-item-label\">Marca\u00e7\u00e3o \u00e9 feita no dia da viagem, presencialmente, apresentando-se no balc\u00e3o de check-in.<\/span><\/span><\/span><\/span><\/li>\n            <li><label for=''><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"q2_momento_sem_previa_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"q2_momento_sem_previa_um[]\" value=\"N\u00e3o h\u00e1 marca\u00e7\u00e3o pr\u00e9via dos assentos. A equipe de comiss\u00e1rios far\u00e1 a adequa\u00e7\u00e3o dos assentos j\u00e1 dentro da aeronave.\" \/><span class=\"wpcf7-list-item-label\">N\u00e3o h\u00e1 marca\u00e7\u00e3o pr\u00e9via dos assentos. A equipe de comiss\u00e1rios far\u00e1 a adequa\u00e7\u00e3o dos assentos j\u00e1 dentro da aeronave.<\/span><\/span><\/span><\/span><\/li>\n\n            <li><span class=\"wpcf7-form-control-wrap\" data-name=\"q2_momento_outra_um\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"q2_momento_outra_um[]\" value=\"Nenhuma das anteriores (campo livre).\" \/><span class=\"wpcf7-list-item-label\">Nenhuma das anteriores (campo livre).<\/span><\/span><\/span><\/span><br>\n              <span class=\"wpcf7-form-control-wrap\" data-name=\"q2_momento_outra_um_text\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Escrever aqui\" value=\"\" type=\"text\" name=\"q2_momento_outra_um_text\" \/><\/span>\n            <\/li>\n          <\/ul>\n        <\/li>\n\n      <\/ul>\n    <\/li>\n\n    <li><span class=\"wpcf7-form-control-wrap\" data-name=\"assento_nenhuma\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"assento_nenhuma[]\" value=\"Nenhuma das anteriores (campo livre).\" \/><span class=\"wpcf7-list-item-label\">Nenhuma das anteriores (campo livre).<\/span><\/span><\/span><\/span><br>\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"assento_nenhuma_text\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Escrever aqui\" value=\"\" type=\"text\" name=\"assento_nenhuma_text\" \/><\/span>\n    <\/li>\n\n  <\/ul>\n<\/fieldset>\n\n\nObserva\u00e7\u00f5es <b>(campo livre e n\u00e3o obrigat\u00f3rio).<\/b><br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"observacoes\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Relatar aqui qualquer coisa incomum e relevante que aconteceu durante a chamada.\" name=\"observacoes\"><\/textarea><\/span>\n\n\n\n<\/fieldset>\n\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"48\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":677,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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